Proof of purchase is required, and a fee will be charged for parts and service.If you forgot your supervisor password, Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. v If you cannot reset your hard disk password, Lenovo authorized servicer cannot reset your password or recover data from the hard disk. v If you cannot reset your power-on password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. Solution: If you have registered your computer for Password Reset Service, and you forgot your power-on or hard disk password, you can reset it by pressing the ThinkVantage button at the password prompt.
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January 2023
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